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Modify the registry to add the capability to quickly search
the KB articles (formerly referred to as Q articles) in Windows XP
or Windows Server 2003. Here's the procedure:
- Run regedit.exe.
- Go to HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchUrl.
- From the Edit menu, select New, Key and name it KB.
- Select the new KB folder that you just created under the SearchUrl folder, and in the right-hand pane double-click Default.
- For Value data, enter http://support.microsoft.com/?kbid=%s
- Click OK and close the registry editor.
To test this procedure, open Internet Explorer and type KB followed
by the name of the KB article number (for example, to search for
article number 917021, type "kb 917021"). It should take you directly
to the article in your browser.
Make sure that you don't add KB as a key in the SearchUrl folder.
KB should be a subfolder of SearchUrl folder and it should contain
the above entry in the right-hand pane.
I've tested this procedure successfully on Windows XP and Windows
Server 2003 operating systems, and on Internet Explorer and Mozilla
Firefox browsers.